Directed
continual improvement efforts in balancing the customer, associate, financial
and facility
Worked directly with management to deliver results that contribute to the
mission and success of the Resort by achieving objectives in the following
areas: customer service, associate satisfaction, reserve replacement,
staffing/HR functions, brand standard compliance, Board relations and other
responsibilities
Budget preparation and forecasting
Establish and implement marketing strategy
Direct programming strategy
Long term asset protection and effectively
Manage the HOA and capital budgets to maximize the investments of property
owners
